Who we work with
Website and document accessibility for NDIS providers
The people looking for your services are the people most likely to be shut out by an inaccessible website. We find the barriers and help you remove them.
Why it matters for NDIS providers
Participants, families and support coordinators compare providers online. Many of them use a screen reader, a keyboard, voice control or magnification. If your menu, your service pages or your enquiry form do not work for them, they move on to a provider whose site does.
What we often find on provider websites
- Enquiry and referral forms that cannot be completed with a keyboard or a screen reader
- Service agreements, intake forms and policies published as PDFs that a screen reader cannot read
- Light grey text and small buttons that are hard to see and hard to tap
- Photos and service tiles with no text alternative
- Menus that only open with a mouse
How we help
- Accessibility audit. We test your website by hand against WCAG 2.2 Level AA and give you a plain-English list of what to fix.
- Document remediation. We fix your service agreements, forms and policies so they work with screen readers.
- Accessible website builds. If your site is due for a rebuild, we design and build it to WCAG 2.2 Level AA from the first page.
- Training. We show your team how to keep web pages and documents accessible.
Working with small teams
Most providers do not have a web team. We explain every issue in plain English and work with whoever looks after your site. If nobody does, we can make the fixes for you.
Start with a free homepage check
Send us your web address and we will email you the three biggest barriers on your homepage.